Terms & Conditions

Placing / Processing of an order.

Placing an order couldn't be easier...
Select your favourite image and product required and add it to your basket, then follow the instructions to complete your purchase. Once your order has been received you will receive an email confirming receipt of the order. This email is your order confirmation, however if a product is shown on the site at an incorrect price of A Star is Drawn or the goods or service are currently not available then A Star is Drawn reserve the right to cancel this order. In the event of this the customer will be contacted as soon as possible. Only once a further confirmation/invoice has been issued is the contracted into.

Terms and Conditions

Sizing and Item presentation

All sizes stated are approximate, and should be used as a guideline only.

Colours/shades of the images on the website may slightly vary from those seen on the website, depending on the viewing media of this website.

Refunds and Returns

If the item is found to be faulty or for another reason you are unhappy with the item then an exchange or refund will be offered if returned within 5 working days of receipt of the goods.

Subject to the item being returned unopened/undamaged packaging. Any use of the delivered goods other than that necessary to inspect the goods will invalidate your right to return/refund.

Original delivery cost will not be refunded.

The goods must be returned complete with the original invoice and/or email print out of order confirmation.(we recommend recorded delivery)

All return postage costs are the liability of the customer.

Before returning goods you must contact us stating the reason for the return along with the full name, address and contact telephone number under which the order was placed. This should be done by email or to the contact details below.

returns@astarisdrawn.com
2 Lodge Way
Thetford
IP24 1HE
returns@astarisdrawn.com
Tel: 00 44 (0)1842 761666

All items returned outside of the 5 days will be held "under dispute".
In the event that agreement of refund or exchange is not agreed then the original goods may be returned to the customer (at their cost) or it will be destroyed after 90 days.

Receipt of the original item is required for inspection before any refund or exchange can be  offered by A Star is Drawn.

Content

A Star is Drawn has taken reasonable care in the producing this site. However, A Star is Drawn disclaims all warranties and will not be liable to any person for any loss or damage caused by or that has arisen from use of any of the information contained in this site.
This site may at times contain links which will navigate away from this site and lead to other sites  over which A Star is Drawn has no control. A Star is Drawn accepts no liability or responsibility for any content on these sites. 

Delivery

Delivery times quoted are estimates only. Whilst every effort is made to adhere to those quoted, no liability will be accepted for delays except for those caused willfully or negligently by A Star is Drawn.

Trademarks and Copyrights

All images appearing on this site are the property of the owner of said images. All proper permission has been sought to use these images. All images appearing on the site are trademarked and are the property of their respective owners.

Jonathan Wood.

All prices are in GBP.
VAT number 676564783
Registered Office 2 Lodge Way Thetford IP24 1HE